Shipping policy
Shipping policy
Where we deliver
We currently accept orders for delivery to United Kingdom addresses only.
Processing time
Orders are normally prepared and dispatched within 1–2 business days after payment has been confirmed. Orders placed at weekends or on public holidays are processed on the next business day.
Delivery options
Royal Mail Tracked 48 is charged once per order, based on the basket value:
- Up to and including £10.00 — £2.80.
- £10.01–£49.99 — £3.49.
- £50.00 and over — free tracked UK delivery.
Estimated delivery is 3–5 business days after dispatch. Your delivery charge is shown at checkout before payment.
Estimated delivery times are not guarantees and may be affected by the carrier, severe weather, public holidays or other events outside our reasonable control.
Packaging
Trading cards are packed securely using appropriate protective sleeves and rigid protection. Graded cards and larger orders receive additional protection where appropriate.
Tracking and delivery issues
Tracking information is supplied for your order. If an order is delayed, damaged or appears to be lost, contact hello@lemmoncardco.co.uk with your order number so that we can investigate. Please report visible transit damage promptly and retain the packaging while the matter is reviewed.
Address accuracy
Please check the delivery address before completing payment. Contact us immediately if you notice an error. We cannot guarantee that an address can be changed after dispatch.
Returns
For cancellation, return and refund information, please see our Return and Refund Policy.